I sincerely wish I could give more than a Five Star Review. I'm from Ohio and was here in Charleston for vacation and on the way to leave, my car did not start. This was Sunday 6/4 and no one was open to fix the problem which is electrical. On Monday morning, we called the Charleston Auto & Electric to have my car towed and they took my information and said they'd call back and no one ever showed nor did they call back so I tried Honest 1, they were at my friend's house to tow in the time frame they gave. We arrived around 1:30pm, and the tech, Ryan, worked on my car from the time a bay opened up to four hours past his shift trying to fix the issue. Alli, who was also there 6 hours later than she was supposed to be was so friendly and kept me entertained while waiting for all this work to be done. At the end of the night (10pm past the shop hours) we hit a speed bump, however Ryan volunteered to come in on his day off today to resolve the problem with my car. The shop is clean, everyone has been friendly, they serve refreshments and have a lounge upstairs which is comfortable for the wait. I will soon be headed back to Ohio and will never forget the care these people have put into their jobs. It's pricey but highly worth it considering all factors.
This is the worst place to ever go to they are disgusting individuals they lie just to keep your car there my car been there for 2 weeks it took them 1 week to diagnose the car then they had to call a mechanic from a dealership because their mechanic couldn't do it. They have hung up in my face for questioning what's takimg so long. They don't call back when they say they will over all this has been the worst experience I've ever had with a mechanic.. if you don't want to be inconvenienced more than u have to I highly suggest looking somewhere else.. they are the worst company I've ever seen or heard of and their customer service sucks l.
I first went there three months ago an mister Phillip was so helpful an friendly. I just recently went there again to get an oil change the lady that was there was so help she gave me a list all the things that my car needs to move smoothly along with the price. Hands down I'll be coming back although the price of the tune up could come down a little.
I had a fuel pump problem with my truck . They told me that it would be 1039 dollars 600 for fuel pump . Convinced them I would buy my own . Then they told me it did not fit . Took 2 hours off work
Went to parts store to find out it was same one as old one .got back to there shop put pump in myself .. what a crock. Will not be going back . They tried to rip me off . Ended up almost 600 they did manage to put tank back in and rotate my tires ... got my pump for 250 . All most 6 days later finally got my truck back ....
Top-notch service and a friendly staff. No high pressure upselling, but they do a good job of offering suggestions for deferred maintenance.
Honest One Auto Care is a US Car Repair based in Ladson, South Carolina. Honest One Auto Care is located at 566 College Park Rd, Ladson, SC 29456, USA.
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